Webhooks are sweden whatsapp number data
a simple way for services to send data whenever something happens. You set up an application or server to receive messages and give the service the address. When an event triggers in the service, it can simply call the webhook to send the message to your application.
The WhatsApp Business Platform offers a variety of options for different events that you can integrate into your application or service as long as it supports HTTPS and has a valid SSL certificate. This gives you the ability to automate responses to WhatsApp messages in real time.
In this article, we’ll examine ways to set up webhooks to connect with WhatsApp. We’ll also walk through a tutorial that demonstrates how to set up an application that receives messages and stores them in a database.
Implementing Webhooks
Businesses of any size increased visibility of an 8 year old website by 51% in 3 months
benefit from using WhatsApp to establish 2-way conversations with their customers. Use cases fall into three main categories: customer service, marketing.
Webhooks can provide notifications about different types of events. For example, received message events go through the messages webhook. You can use this webhook to reduce the burden on customer service agents by filtering out common customer queries. Simple messages are passed to a chatbot service to formulate a response, and anything that can’t be immediately answered is escalated to live agents.
Received message events can also contain media, if users send images, or interaction details, if users click a button to respond to a message instead of typing a reply.
Node.js Webhook Listener with AWS Lambda
Imagine that your business wants fax list
to use the WhatsApp Business Platform to contact customers with a message asking them to review a product they recently purchased. Your business wants to let the customer respond to the message with their review, and then you want to store that review in a database.
To do this, you’ll create an AWS Lambda function using Node.js and store the data in DynamoDB. Using these technologies makes the whole stack serverless, removing infrastructure burden while developing and letting you scale up or down automatically to match demand. This also helps make pricing more flexible, as you only pay for what you use.