4. Product catalog
Presenting various products or services in a simple way with RCS. Carousels and rich media allow industries to showcase the product directly in the messaging app. This eliminates the need to navigate through external links.
For example, an e-commerce rcs data site shares RCS posts including a carousel showcasing their latest products. Each product has an image, description, price, and a direct link to purchase the product.
5. Invitations to events
Welcome customers to your event with rich, interactive information. Include an RSVP button, event schedule, and maps to help them navigate to the event location and have a seamless experience. For example, a fashion brand hosts an event and sends RCS messages to invite customers. The message includes a video preview with an “RSVP Now” button.
RCS messaging for customer focus: a complete guide to putting the customer at the center of your business businesses helps them better as it ensures customers are secure with their payment and invoice data. In industries such as banking, utilities, and retail, users can receive bills or invoices via RCS. With it, customers can view details and process payments with a single click.
This feature allows data on potential customers to navigate across platforms and speed up the entire payment process. RCS can be used to send payment reminders, promotional offers for invoice discounts, and confirmation receipts in a single application with an encrypted environment.