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What to Send on WhatsApp for E-commerce (Using the API):

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SMS/Email to WhatsApp Opt-in:

Mechanism: For your existing SMS or email lists, send a campaign inviting subscribers to opt-in to your WhatsApp channel for exclusive content or faster updates.

Call to Action: “Text [KEYWORD] to [Your WhatsApp Number]” or “Click this link to join our WhatsApp community.”

Verification: Users actively take steps to join your WhatsApp list.

Interactive Content & Chatbots:

Mechanism: Use WhatsApp chatbots (powered by the WhatsApp Business Platform API) to engage users who initiate contact. The chatbot can guide them through a conversation, qualify their needs, and explicitly ask for consent to send future promotional messages.

Verification: The chatbot-led consent flow ensures clarity and record-keeping.

Benefit: Automates lead qualification, provides personalized experiences, and ensures consent is properly documented.

Key Tools and Platforms:

To implement these strategies effectively and compliantly, digital marketers will need to use the WhatsApp Business Platform (API), usually through a WhatsApp Business Solution Provider (BSP). Popular BSPs include:

Compliance support.

By focusing on these ethical and legitimate lead generation methods, digital marketers can build a robust list of verified WhatsApp leads who are genuinely interested, engaged, and compliant with privacy regulations, leading to much higher campaign effectiveness and a stronger brand reputation.

 

Promote WhatsApp Channel: Announce your WhatsApp middle east mobile number list channel on your social media posts, stories, and profiles, encouraging followers to join for exclusive content or faster support.

Offline/In-Store (if applicable):

QR Codes: Display QR codes in your physical store (if you have one), on product packaging, or print ads. Scanning the QR code should lead to a WhatsApp chat with a pre-filled message asking for consent.

Point of Sale (POS) Opt-in: At how to use shop to desire: a comprehensive guide checkout, politely ask customers if they’d like to receive digital receipts, order updates, or special offers via WhatsApp. Ensure clear verbal and/or written consent.

Email Marketing Integration:

Include a clear call to action in your email newsletters to “Join our WhatsApp Community” or “Get VIP WhatsApp Deals.” Link directly to your WhatsApp opt-in page or a pre-filled chat.

 

Once you have opted-in contacts, you clean email can leverage WhatsApp for various e-commerce use cases:

Transactional Messages (High Priority, often “Utility” templates).

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